Terms & Conditions
1. Changes. The customer being provided products and/or services under this Quotation (the “Customer”) is not authorized to add to, delete from or otherwise vary these Terms and Conditions, and any such purported amendment will not be binding upon INCOM Manufacturing Group (the “Company”) unless confirmed in writing by an authorized officer of the Company in a form which specifically references these Terms and Conditions and the amendment of same.
2. Acceptance and Cancellation of Orders. A Quotation accepted by the Customer may not be cancelled by the Customer and constitutes a binding agreement between the Customer and the Company. In the event of cancellation or other withdrawal of an order by Customer for any reason and without limiting any other remedy which the Company may have as a result of such cancellation or other withdrawal, reasonable cancellation charges, which shall include all expenses then incurred and commitments made by the Company, shall be paid by the Customer to the Company.
3. Tolerance. The Company may unilaterally amend the quantity of any custom made products to be supplied pursuant to this Quotation, whether before or after acceptance of this Quotation by the Customer, by up to ten percent (10%) of the quantity set out in this Quotation. Dimensional tolerances for products shall not exceed the greater of either 5% or 1/8” (3.2mm). All colors are approximate and may vary due to manufacturing issues.
4. Title. Title to any product supplied pursuant to this Quotation shall not pass to the Customer until Customer has paid Company in full for such product.
5. Limited Warranty. Products manufactured by the Company and supplied pursuant to this Quotation are warranted against material manufacturer’s defects for a period of one (1) year following delivery. Products manufactured by third parties and supplied by the Company (including components included in products manufactured by the Company) (“Third Party Products”) may be warranted by the third party manufacturer, where applicable. Customer acknowledges that Third Party Products are not warranted by the Company. The Company expressly disclaims all warranties, representations and conditions of any kind, whether express or implied, including without limitation implied warranties, representations and conditions of quality, merchantability, fitness for a particular purpose and non-infringement.
6. Returns. Product will not be considered for return after thirty (30) days from receipt. Notwithstanding the foregoing, custom made products and special order products may not be returned unless such products are deemed defective by Company or the manufacturer of such products, as applicable.
7. Assumption of Risk, Waiver and Indemnity. The Customer is aware of and voluntarily assumes all risks and danger of property damage and personal injury, including death, and all hazards arising from and relating in any way to the Customer’s use of the Company’s products or services (the “Risks”). The Customer hereby waives any and all claims against the Company and releases the Company from any and all liability for any loss, damage, expense or injury, including death, that the Customer or its employees or invitees may suffer as a result of the use of the Company’s products or services due to any cause whatsoever, including negligence, breach of contract, or breach of any statutory or other duty of care, including the failure of the Company to take reasonable steps to safeguard or protect the Customer from the Risks. The Customer further agrees to indemnify and save harmless the Company from any loss, liability, damage, or cost that the Company may incur due to the Risks, whether contributed to or caused, in whole or in part, by the negligence of the Company or otherwise. Customer acknowledges that Company will only maintain plates, tooling and artwork for a period of two (2) years after last production date.
8. Limitation of Liability. The Company’s liability arising out of any sale of products or services supplied pursuant to this Quotation is expressly limited to either:(1) refund of the price paid by the Customer for any such products or services (without interest); or (2) repair and/or replacement of any products or services at the Company’s election, and such remedies shall be exclusive and in lieu of all others. Without limiting the foregoing, the Customer hereby waives any right to claim any incidental, special, consequential, punitive, aggravated or exemplary damages arising out of any sale of products and/or services to the Customer.
9. Entire Agreement. Products furnished and services rendered by the Company are sold only on the Terms and Conditions stated herein. This Quotation constitutes the entire agreement between the parties concerning its subject matter and replaces all prior correspondence, negotiations and understandings between the parties with respect to that subject matter unless otherwise specifically agreed to in writing by the Company.
10. Customer’s Terms and Conditions. Any conflicting statements or Terms and Conditions listed on the Customer’s purchase orders, invoice, confirmations or other documents generated by the Customer (“Customer Documents”) whether heretofore or hereafter submitted are negated by the Terms and Conditions of this Quotation and all different or additional terms and conditions contained in any Customer Documents are hereby rejected by the Company. The Company’s performance of any contract is expressly made conditional on the Customer’s agreement to the Terms and Conditions set out in this Quotation, unless otherwise specifically agreed in writing by the Company. In the absence of such agreement, commencement of performance and/or delivery shall be for the Customer’s convenience only and shall not be deemed or construed to be acceptance of the Customer’s terms and conditions, or any of them. If a contract is not earlier formed by mutual agreement in writing, acceptance by the Customer of any products or services shall be deemed acceptance by the Customer of the Terms and Conditions stated herein.
11. Governing Law. These Terms and Conditions are subject to and shall be construed in accordance with the laws of Ontario, and each of the parties hereby consents to the jurisdiction of the courts of Ontario with respect to any dispute arising under these Terms and Conditions.
12. English Language. The parties hereby confirm their express wish that this Quotation and all related documents be drafted in the English language, but without prejudice to any such documents which may, from time to time, be drawn up in French only or in both French and English. Les parties aux présentes confirment leur volonté que bon de commande et tout document s’y afférents soient rédigés en langue anglaise, mais sous toutes réserves cependant de tous tels documents qui pourraient à l’occasion être rédigés en français seulement ou à la fois en français et en anglais.
13. California Proposition 65 Notice. Manufacturers, distributors and other sellers of goods that ship products likely to be placed in the stream of commerce and/or be sold in California must also comply with the warning requirements of Proposition 65. Proposition 65 compliance can be achieved by placing the required warning in one or more of the following locations: on product packaging, in product literature, on the products themselves, or on shelving or other displays where products are placed for retail sale. For internet purchases, the website selling the product must either display the warning or a clearly marked hyperlink using the word “WARNING” on the product display page, or, must otherwise prominently displaying the warning to the purchaser prior to his/her completing the purchase. As a downstream customer, distributor, supplier, and/or retailer of INCOM products, we hereby inform you of your independent and separate obligation to provide and/or pass along these warnings for all INCOM products with Proposition 65 warnings that you purchased, or may purchase, prior to or in conjunction with your further sale or distribution of those items. In addition, as noted above, you should separately provide Proposition 65-compliant electronic warnings for all internet sales of INCOM products with Proposition 65 markings, as well as the appropriate warnings for catalog sales of the same.
14. Valid. This quotation is valid for a period of not more than 30-days unless otherwise stated in writing. We reserve the right to modify pricing to reflect any duties, taxes or tariffs that change during the quotation validity period.
Rev: March 10, 2021